Starter
Ideal for early-stage startups and small teams
₹999 / month
- Choose any 1 core tool
- Pay-as-you-go credit usage
- Up to 3 team seats included
- Mobile app & web dashboard
- Email & Ticket support
Simple & Transparent
Plans Built for Every Business Size
Pay only for what you use with zero hidden setup fees or rigid long-term contracts.
Monthly Billing
Annual Billing
SAVE 20%
Business
For growing companies scaling customer engagement
₹2,999 / month
- All 6 Communication Tools
- CRM + WhatsApp + IVR auto-sync
- Up to 15 team seats included
- Official Green Tick assistance
- 24x7 Priority Support
Enterprise
For high-volume corporations & custom API needs
Custom
- Unlimited team seats
- Custom volume credit rates
- Dedicated account manager
- 99.99% Uptime SLA guarantee
- Custom REST API & Webhooks
Transparent Pay-As-You-Go Credit Rates
Top up your account balance anytime. Credits carry no expiration dates.
Transactional SMS
₹0.15 / SMS
WhatsApp Conversation
₹0.92 / Chat
IVR Call Minute
₹0.28 / Min
Voice Broadcast
₹0.30 / Call
1800 Toll-Free
₹0.50 / Min
Comprehensive Plan Comparison
Compare feature availability across all three Molecule tiers.
| Feature / Capability | Starter | Business | Enterprise |
|---|---|---|---|
| Included Team Seats | 3 Seats | 15 Seats | Unlimited Seats |
| MobileCRM App Sync | ✓ | ✓ | ✓ |
| Multi-level Cloud IVR | 1 Menu Level | Unlimited Levels | Custom Voice Bot |
| WhatsApp Business API | — | ✓ (Included) | ✓ (Dedicated) |
| Official Green Tick Help | — | ✓ | ✓ (Priority) |
| DLT & TRAI Sender ID Setup | ✓ | ✓ | ✓ |
| Support SLA | Email Support | 24x7 Priority Support | Dedicated Account Manager |
Frequently Asked Billing Questions
Clear answers to your pricing and credit queries.
Is there any setup fee for IVR or WhatsApp API?
No! Molecule charges zero setup fees for standard IVR menu configuration or WhatsApp Meta Cloud API onboarding.
Do credits expire if I don't use them in a month?
No. Your pay-as-you-go credit balance rolls over automatically and never expires.
Can I upgrade or downgrade my plan anytime?
Yes, you can upgrade from Starter to Business or Enterprise anytime right inside your dashboard.
How does DLT compliance work for SMS?
We assist you in completing Entity Registration and Header/Template approvals on Jio, Airtel, or Vi DLT portals.