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Official WhatsApp BSP

Supercharge Customer Engagement with WhatsApp Business API

Automate sales conversations, broadcast verified notifications, build smart chatbots, and manage customer inquiries with a shared team inbox.

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Official API
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Official Meta Business Partner
0% Open Rate
Green Tick Verification Help
Multi-Agent Shared Inbox

Powerful Features for WhatsApp Business Automation

Turn India's most popular messaging app into your highest converting sales & support channel.

Green Tick Badge Assistance

Build instant consumer trust with the official green tick verification badge next to your company name on WhatsApp chats.

Multi-Agent Shared Inbox

Equip your sales and support representatives to log in concurrently, assign chats, tag conversations, and resolve customer issues efficiently.

No-Code AI Chatbot Builder

Deploy 24x7 intelligent chatbots for automated FAQs, lead qualification, appointment booking, and interactive catalog browsing.

Broadcast & Promotional Campaigns

Send segmented promotional offers, rich media catalogs, PDF invoices, and holiday deal announcements with click-through tracking.

Interactive Buttons & Lists

Increase click rates using interactive call-to-action buttons (e.g. "Buy Now", "Track Order") and multi-option selection list menus.

REST API & Webhook Integration

Trigger automated WhatsApp notifications on order placement, shipping dispatch, payment receipts, or CRM stage updates via REST APIs.

WhatsApp Business API Solutions for Scalable Industries

Delivering 98% open rates compared to traditional communication channels.

E-Commerce & Retail

Automate abandoned cart recovery, dispatch real-time shipping tracking alerts, collect customer reviews, and accept payment links on WhatsApp.

Education & EdTech

Send course details, conduct automated lead qualification quizzes, share fee receipts, and send class schedule reminders to students.

Financial Institutions

Deliver encrypted account balance statements, insurance renewal quotes, credit score check links, and secure authentication codes.

Frequently Asked Questions

Everything you need to know about Molecule WhatsApp Business API.

What is WhatsApp Business API and how does it differ from the standard WhatsApp app?

WhatsApp Business API is designed for medium and enterprise businesses to automate customer communications at scale, send bulk notifications, integrate AI chatbots, assign multiple support agents to a single number, and obtain the official Green Tick verification badge.

How do I get the official WhatsApp Green Tick badge?

Molecule assists your brand through Meta verification. Once your Meta Business Manager is verified and your brand meets Meta eligibility criteria, we submit your Green Tick application.

What types of messages can I send using WhatsApp Business API?

You can send transactional notifications (order updates, shipping alerts, OTPs), promotional offers (brochures, seasonal deals, catalogs), and interactive customer support chats with quick-reply buttons.

Does Molecule WhatsApp API support multi-agent shared team inbox?

Yes! Your entire customer support or sales team can log in to a single shared inbox to respond to incoming WhatsApp inquiries simultaneously.

How does WhatsApp conversation pricing work in India?

Meta charges per 24-hour conversation window categorized into Utility, Authentication, Service, and Marketing conversations. Molecule provides transparent per-conversation rates with no hidden markups.

Can I integrate WhatsApp API with my CRM or website forms?

Yes, Molecule provides simple REST APIs and webhooks to connect WhatsApp messaging with MobileCRM, Shopify, WooCommerce, Zoho, Salesforce, or custom backends.

Ready to transform customer engagement on WhatsApp?

Apply for Meta Business API verification and get onboarded in under 48 hours.

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